Policies & Privacy
The company through senior management is fully committed to achieving the highest standards in client service, staff welfare and training. The framework for achieving this is detailed as part of the documented Quality Management System and is based on the strategic direction of the company and ISO 9001:2015 requirements.
This quality policy which is appropriate to the purpose and context of the company has the approval and commitment of the Managing Director and its implementation is the responsibility of all staff whose efforts will be co-ordinated by the General Manager as the designated Quality Management representative for the company.
a) Aim to continually improve the effectiveness of the quality management system, by regular review of its performance and identification of areas for further development; these will be incorporated as target actions in management meeting minutes and where necessary included within quality objectives.
b) Comply with requirements of ISO 9001:2015 and any other applicable customer, statutory or regulatory requirements.
c) Achieve operational excellence in the provision of company services.
d) Meet and where possible exceed the needs and expectations of our customers and other stakeholders.
e) Establish, implement, review and where necessary update quality objectives, which are consistent with the aims and intent of this policy.
f) Fully involve, empower and develop all staff to use their abilities for the achievement of company quality objectives.
g) The policy will be made available to relevant interested parties
OCCUPATIONAL HEALTH AND SAFETY POLICY
The company is fully committed to achieving the highest occupational health and safety (OH&S) standards. The framework for achieving this is detailed as part of the documented OH&S Management System based on ISO 45001:2018 requirements.
This occupational health and safety policy has the approval and commitment of the Managing Director and its implementation is the responsibility of all workers whose efforts will be co-ordinated by the General Manager who will ensure that it is relevant and appropriate to the scope of company activities.
a) Be fully committed to providing safe and healthy working conditions for the prevention of work related injury and ill health and continual improvement of the OH&S Management System. This will be achieved by undertaking and communicating regular risk assessments to consider the potential for injury and ill health and hold regular OH&S meetings for the discussion of potential OH&S opportunities for improvements. Taking into consideration currently documented safe systems of work and the need for their further development together with any suggestions or comments received from workers or other interested parties.
b) This policy shall act as a framework for setting the OH & S objectives.
c) Ensure that appropriate OH&S Legislation is monitored and reviewed by the General Manager using external agencies where necessary. The purpose of the review will be to ensure that the company meets or exceeds legislative compliance at all times. Consideration will also be given to ensure compliance with other requirements that relate to its OH&S hazards. Additional OH&S requirements which have an impact on company operations may include any client’s or agency acting on behalf of the client OH&S systems, these will be followed ensuring full compliance at all times.
d) Ensure that wherever practicable to achieve they eliminate hazards and reduce risks. OH&S Risk Assessments which are appropriate to the nature and scale of the organisation’s OH&S risks are fully detailed describing the hazards, risks, controls and further actions required to mitigate or remove the risk. That such risk assessments are regularly reviewed to ensure that they remain valid within the defined scope of its OH&S management system and are appropriate to the nature and scale of operational activities taking account of client and associated contractor needs.
e) Ensure that adequate resources are provided to allow for the maintenance and continuous improvement of the safety management system together with full compliance to appropriate legislation.
f) Ensure that the OH&S policy is fully documented, implemented and maintained by the General Manager who will provide for full consultation and participation of workers; through workers OH&S management system training to ensure that workers are made aware of their opportunity for consultation and participation regarding the OH & S policy and broader OH&S management system content and that the policy is fully communicated through the company’s IT system
g) Require that the OH&S policy be reviewed periodically by the General Manager and other workers to ensure that it remains relevant to the needs and expectations of the company and other interested parties. That it is available to interested parties through the company website
h) Consider the impact of significant risks when setting and reviewing OH&S Objectives. Plan OH&S performance improvement in accordance with currently documented OH&S objectives details being managed by the use of an OH&S management programme assigning responsibilities and schedule.
In following its commitment to provide for the design, manufacture, assembly and supply of ROV manipulator replacement parts and provision of ROV manipulator equipment servicing the company have recognised the importance of its environmental responsibilities; consequently the company have produced this policy statement to act as a framework for developing environmental objectives and targets in an effort to focus its intention of continuous sustainable environmental improvement to enhance environmental performance.
This Environmental policy and its implementation is the responsibility of all staff.
a) Place the minimisation of corporate environmental impacts as a recognised and fully understood corporate priority and will endeavour to protect the environment from harm and degradation including the prevention of pollution.
b) Fully understand the requirements of all its compliance obligations which relate to its environmental impacts. Where appropriate meet or exceed the requirements of such applicable compliance obligations.
c) Promote the adoption of energy efficient methods in undertaking its business activities to reduce energy usage in line with energy policy and environmental objectives
d) Reduce the impact of transport operations by organising vehicle routing to minimise distance travelled and where possible organising direct deliveries from suppliers.
e) Ensure the adoption and management of the company’s environmental procurement policy with the intent of minimising related environmental impacts when procuring on behalf of clients.
f) Provide the necessary training and motivation for employees, to allow a full understanding of the company’s environmental policy and ensure that they can contribute to its implementation.
g) Encourage the development of an environmentally responsible attitude by suppliers and customers.
h) Where significant hazards are identified, develop and maintain a plan and procedures for emergency preparedness.
i) Monitor and reduce the waste generated by the company, promote recycling and reuse or disposal with minimal environmental impact. Generally recognise the need to prevent pollution in all its undertakings.
j) Maintain an environmental management system to manage the company’s environmental activities and conduct regular environmental audits to assess compliance and identify areas for continual improvement of the environmental management system to enhance environmental performance.
k) Adopt an attitude of openness towards staff and other stakeholders, informing them of the company’s environmental policy and recognising any legitimate concerns they may wish to express about the company’s position on environmental matters.
Macfarlane Technology is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Macfarlane Technology may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2010.
We do not ask you to disclose any more information than is reasonably necessary to enable you to send your enquiry. We do not disclose, share, sell or transfer personal information we have collected from you through our ‘contact us’ form to third parties unless required to do so by law.
The Macfarlane Technology Management Team cannot accept any liability for disclosure of information submitted as a result of security breach or accidental disclosure during system operation.
WHAT WE COLLECT
We may collect the following information:
· contact information including email address
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
· Internal record keeping
· We may use the information to improve our products and services
· We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
· We may use the information to customise the website according to your interests
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
· whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
· if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email at email@example.com. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
MACFARLANE TECHNOLOGY LTD COPYRIGHT
This website and its content is copyright of Macfarlane Technology – © Macfarlane Technology Limited. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
MACFARLANE TECHNOLOGY LTD DISCLAIMER
The information contained in this website is for general information purposes only. The information is provided by © Macfarlane Technology and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Through this website you will be able to link to other websites which are not under the control of © Macfarlane Technology. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, © Macfarlane Technology takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
The term “© Macfarlane Technology” or “© Macfarlane Technology management team” or “us” or “we” refers to the owner of the website whose registered office is Johnstone House, 52-54 Rose Street, Aberdeen AB10 1HA
The term “you” refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
· All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
· From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
· You may not create a link to this website from another website or document without Macfarlane Technology’s prior written consent.
· Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland.